MUNICIPAL COLLECTION SERVICES BY FIRST CREDIT
Established in 1993, Municipal Collection Services by First Credit offers outsourced collection solutions to municipalities throughout the United States. With a core focus on collecting Fines and Penalties issued by your township’s Municipal Court we are able to dedicate experienced teams to your cause. We work with municipalities to help them build a more structured collection process which consistently leads to faster cash flow and overall debt recovery. Our aim is to continue to foster a friendship with your jurisdiction and the surrounding areas as we continue to create opportunities of success for our clients and employees:
• Industry-specific software, customized for government collections.
• Electronic transfer of accounts through a secured interface.
• Online, real-time access to your accounts.
• Highly-trained, bilingual collection staff.
• In-house trained, national skip-tracing resources.
• State of the art VOIP technology.
• Sophisticated payment processing capabilities.
• Wide variety of payment options.
• Extended business hours, tailored to client requirements.
• Aggressive pricing structure.
We have found that our customer service and friendly approach puts constituents at ease, enabling our collectors to engage them in conversation. This proven approach results in constituents satisfying their accounts and increasing revenue for the Township, while protecting your reputation and good standing in the community.